„Whenever you`re dealing with people, you`ll have some kind of disagreement or conflict. Conflicts in the workplace are an exercise in persuasion. Be able to solve problems and find the best solution for both parties. In the 1970s, psychologist Irving Janis used the term „groupthing“ to describe the general tendency of group members to hold back their true views, for fear of being excluded or upsetting others. In real-world conflict scenarios, Groupthink can trick negotiating teams and other groups into ignoring critical information and ignoring impending crises. Isn`t your specific scenario mentioned above? Watch the full video to find more examples of conflict in the workplace – and solutions! Are conflicts really an asset in negotiation and decision-making teams? Yes, but only if it is managed constructively in real conflict scenarios. Keywords: conflict management, conflict management processes, conflict resolution, conflict scenarios, francesca gino, negotiation, negotiation process, examples of real conflicts At the same time, the diversity of opinions can favor un constructive and harmful real conflict scenarios. During their research, Kristin Behfar, a professor at the University of Virginia, and colleagues found that if negotiating teams disagree on substantive issues such as interests, priorities, and goals, the conflict management process can work better than if they hadn`t opposed it. But if the conflict becomes personal, the team is probably much less productive. According to Francesca Gino, a professor at Harvard Business School, the key to effective decision-making within the group is constructive dissent — disagreements that challenge the views of others with respect and productivity. We often conclude negotiations too quickly and leave values on the table because we are afraid of disagreeing with others, she says. On the other hand, if we feel free to disagree with others, we encourage a stricter decision-making or negotiation process. 2. Divide students into couples.
Count students 1-2, 1-2. If you have an odd number of students, you can perform a group of three people – but this activity works best when conflict scenarios can be simplified on two different pages. 3. Be prepared to act. Type the ROLE-PLAY GRAPHIC ORGANIZER worksheet and encourage students to follow the instructions to complete it as a couple. (If you think students need help resolving conflicts, use our COMMON CONFLICT SCENARIO CARDS to get started.) Keep in mind that the goal here is for both parties, regardless of their respective roles, to work together to develop a civilian launcher that directly addresses the problem In groups of four out of five people, students are given a series of real-world employment scenarios describing interpersonal relationship problems between individuals working in teams. Students must define the problem, identify the person(s) causing the problem, and develop several solutions that allow the team to continue to work well together. Students are not allowed to develop solutions that involve a call to management; The problem must be resolved in a sensitive and professional manner by repairing relationship problems between team members. Students document their plans for possible solutions, pros and cons of each solution and report informally to the class.
. . .