Hubspot License Agreement

Mr. Program Guidelines. From time to time, we can change the guidelines for the solutions program. Your participation in the program is governed by the solutions program guidelines that are included as a reference. You can find the guidelines for the solutions program here: www.hubspot.com/partners/solutions-program-policies we advise you to regularly review the policies of the solutions program. We respect our code of conduct and ethics (a/k/a our Code of Use Good Judgment) on our investor relations page on hubspot.com. You will comply with all laws governing your use of subscription and consulting services, including all export laws. „Subscription service“ means all of our applications, tools and web platforms that you have subscribed to in the order form or that we make available to you and that we develop, operate and expect, accessible via hubspot.com or any other specific URL, as well as all by-products and services, including site hosting, that we make available to you. a. Support. Support is included in your subscription fee.

Telephone support for the subscription service is available Monday to Friday from 8 a.m. to 8 p.m. Eastern Time (GMT-5), except for U.S. holidays. We accept web support questions 24 hours a day x 7 days a week at help.hubspot.com. Web-form responses are only provided during telephone support hours. We try to answer webformsupport questions in a business day; In practice, our responses are generally even faster. We do not promise or guarantee any specific response time.

You can purchase consulting services via an order form or a work statement. Unless otherwise stated in a work or order statement form, the consulting services we offer are described in legal.hubspot.com/services/hubspot-services-descriptions (or any other URLs we define). The cost of these consulting services is in addition to your subscription fee. If you purchase catering products from Consulting Services, they are considered part of your subscription and are extended in accordance with the „Renewal Subscription Time“ section below. Unless otherwise agreed, all consulting services are provided remotely. d. No insider trading. During the duration of the HubSpot agreement, partners and senior executives, directors, employees and representatives (together „partner representatives“) may be exposed to material and non-public information on HubSpot under federal or regional securities laws. Partner representatives understand that they are in violation of applicable laws when using this information. If the representatives of the partners of such material and non-public information The representatives of the partners agree not to: (1) trading Of HubSpot securities (including common shares, (2) have securities traded on behalf of the partner`s representative, (3) provide commercial advice of any kind through HubSpot, (4) disclose all essential and non-public information to third parties who could then act, or (5) recommend to everyone to buy or sell HubSpots. If you have any questions about compliance with this section, please contact John Kelleher, HubSpot General Counsel at jkelleher@hubspot.com. „Catalogue price“ refers to the standard prices of the subscription service, as stated in www.hubspot.com/pricing/.